Information We Collect
Personal Information You Provide
When you engage with our financial education services, we collect
information that you voluntarily provide to us. This happens when
you register for courses, contact us for support, or subscribe to
our educational materials.
- Full name and contact details including email address and phone number
- Educational background and professional experience relevant to financial learning
- Learning preferences and course selections
- Payment information for course enrollment (processed securely through third-party providers)
- Communication history including support requests and feedback
- Survey responses and assessment results from educational programs
Automatically Collected Information
Our website automatically gathers certain technical information to
improve your learning experience and maintain our platform's
functionality. This data helps us understand how students interact
with our educational content.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address & Location | Security monitoring and content localization | 90 days |
| Device Information | Platform optimization and technical support | 12 months |
| Learning Progress | Course completion tracking and personalization | Duration of enrollment + 2 years |
| Website Usage | Performance improvement and user experience | 24 months |
How We Use Your Information
Your personal information serves specific educational and
administrative purposes within our financial training programs. We
believe in transparency about exactly how your data contributes to
your learning experience.
Educational Services
- Delivering personalized course content and tracking your progress through financial education modules
- Providing instructor feedback and assessment results for your learning development
- Sending course updates, schedule changes, and important announcements
- Creating certificates and documentation of your completed training programs
Communication and Support
We use your contact information to maintain ongoing educational
relationships and provide necessary student support. This includes
responding to your questions, troubleshooting technical issues, and
sharing relevant educational opportunities that match your
interests.
Legal Basis for Processing (Australian Privacy Act 1988)
We process your personal information under the following legal bases: legitimate educational interests, contract fulfillment for enrolled students, legal compliance requirements, and your explicit consent for marketing communications.Service Improvement
Anonymous usage data helps us refine our educational content and
platform functionality. We analyze learning patterns to identify
where students might need additional support or where our
curriculum could be enhanced. Individual student data is never used
for these analytical purposes without proper anonymization.
Data Sharing and Third Parties
We maintain strict control over who has access to your personal
information. Sharing only occurs when necessary for educational
services or when legally required, and we ensure all third parties
maintain appropriate privacy standards.
Authorized Service Providers
- Payment processors for secure transaction handling (never storing complete card details)
- Email service providers for course communications and educational updates
- Learning management system providers for course delivery and progress tracking
- Cloud storage providers for secure data backup and accessibility
- Customer support platforms for efficient query resolution
All service providers are contractually bound to protect your
information and use it solely for the specified educational
purposes. We regularly review these relationships to ensure ongoing
compliance with Australian privacy standards.
Legal Disclosure Requirements
In rare circumstances, we may need to disclose personal information
to comply with legal obligations, protect our rights, or ensure
student safety. This includes cooperation with law enforcement when
presented with valid legal requests, responding to court orders, or
addressing potential fraud or security threats.
No Sale of Personal Information
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your educational journey and personal data remain confidential within our learning community.Your Privacy Rights Under Australian Law
As an Australian-based educational provider, we ensure you have
full control over your personal information in accordance with the
Privacy Act 1988 and Australian Privacy Principles.
Access and Correction Rights
You can request access to all personal information we hold about
you, including course records, communication history, and
assessment results. If you find any inaccuracies, we'll correct
them promptly at no charge. Simply contact our privacy team with
your request.
Data Portability and Deletion
- Request a complete copy of your educational records in a portable format
- Ask for deletion of your personal information (subject to legal retention requirements)
- Transfer your learning history to another educational provider
- Withdraw consent for marketing communications while maintaining educational access
We typically respond to privacy requests within 30 days. For
complex requests involving extensive records, we may need up to 45
days but will keep you informed of our progress.
Marketing Communication Preferences
You control all marketing communications from parionexa. Unsubscribe
from promotional emails anytime while still receiving essential
course-related communications. Update your preferences through your
student portal or by contacting our support team directly.
Security Measures and Data Protection
Protecting your educational and personal information requires
multiple layers of security. We invest significantly in both
technical safeguards and staff training to ensure your data remains
secure throughout your learning journey.
Technical Security Controls
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments by independent experts
- Multi-factor authentication requirements for staff accessing student records
- Automated backup systems with encrypted storage in Australian data centers
- Intrusion detection systems monitoring for unauthorized access attempts
- Regular software updates and security patches applied promptly
Administrative Safeguards
Our team receives regular privacy and security training to handle
your information appropriately. Access to student data is strictly
limited to staff members who need it for educational purposes, and
all access is logged and monitored.
Data Breach Response
In the unlikely event of a data breach affecting your information, we will notify you within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to address the situation.Physical Security
Our offices and data storage facilities maintain strict physical
access controls. Student records are secured in locked facilities
with limited keycard access, surveillance systems, and visitor
management protocols.
Data Retention and Deletion
We retain your information only as long as necessary for
educational purposes, legal compliance, or legitimate business
interests. Different types of data have different retention periods
based on their purpose and regulatory requirements.
Educational Records Retention
Course completion records, certificates, and transcripts are
retained for seven years after your graduation to support future
verification requests from employers or other educational
institutions. Assessment results and learning progress data are
kept for the same period to maintain academic integrity.
Communication and Support Data
- General inquiries and support communications: 3 years after resolution
- Marketing communications and preferences: Until withdrawal of consent
- Financial transaction records: 7 years as required by Australian taxation law
- Website usage and analytics data: 2 years for performance optimization
After retention periods expire, we securely delete or anonymize
your information using industry-standard data destruction methods.
You can request early deletion of certain data types, though some
records must be maintained for legal compliance.
Account Closure
When you close your account with us, we begin the deletion process
for non-essential data within 30 days. However, educational
transcripts and certificates remain available for verification
purposes as outlined in our retention schedule above.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your
learning experience, remember your preferences, and improve our
educational platform. We want you to understand exactly what these
technologies do and how you can control them.
Essential Cookies
These cookies are necessary for our website to function properly
and cannot be disabled. They enable basic features like secure
login to your student portal, remembering items in your course
cart, and maintaining your session during learning activities.
Functional and Performance Cookies
- Learning progress tracking to resume courses where you left off
- Language and accessibility preferences for consistent user experience
- Website performance monitoring to identify and fix technical issues
- Analytics to understand which educational content is most helpful
You can control non-essential cookies through your browser settings
or our cookie preference center. Disabling certain cookies may
limit some website functionality but won't prevent access to your
core educational content.
Third-Party Cookies
Some cookies are set by our educational partners and service
providers, such as video hosting platforms for course content or
assessment tools for quizzes. These third parties have their own
privacy policies governing cookie usage.